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Terms and Conditions

TALK Centre Registration & Membership

  • We manually accept members based on their location (which must be within Norfolk & Waveney) and work within the sector. We primarily do this based on email address. We may contact you if we do not recognise your organisation or you are using a private email address in the Professionals or Mental Health Champions log-in sections. We do this to make sure that we do not cause any distress to individuals accessing potentially triggering information by accidentally registering without understanding TALKs purpose. We try to contact everyone as soon as possible, so we do not delay registration more than necessary.
  • Our users, members and contributors are expected to maintain professional standards within their work and public person. We reserve the right to remove any content or close user accounts if our values, reputation, rights or any legal standards and/or laws have been broken or damaged.
  • By signing up to our free training, you are registering to become a TALK Centre ‘professional’ member. If a member completes all Mental Health Champion training dates, they will become a TALK ‘MHC’ member. You will also receive emails with relevant information and updates. Both the account and emails can be stopped at any time. To learn more about how we collect or use data, please see our Privacy Policy.

Training Cancellation Policy

  • In-Person training: The TALK Centre requires 24 hours notice of cancellation before any in-person training if possible. We operate a 2-strike policy for any practitioner that cancels under 24 hours or does not attend the training and does not inform us, and they may not be accepted at future training sessions with the TALK Centre.
  • Online and E-Learning* training: The TALK Centre will accept training cancellations up to, and including, the morning of the training. However, we operate a 2-strike policy for any practitioner that does not attend training they have booked and does not inform us, and they may not be accepted at future training sessions with the TALK Centre.

*This policy extends to any E-Learning with a live session element attached.

Use of the TALK Centre Website

  • You are welcome to use our site if you work or volunteer with children and young people; are a parent or carer; are over 16 years old, and want to know more about training, learning, research, and wellbeing. There are areas of the site that are particularly suitable for specialist professions, such as GPs, mental health workers and HR departments for organisations or volunteer groups working in this field. These areas can be found using the search filters in the TALK Hub. TALK Centre is not aimed directly at children and young people, but is for those who support them.
  • You can freely read and download our resources for use by your organisation, team or personal development use. We ask that you do not copy and/or publish content fromwww.talkcentre.orgor related sites on paper/online/digital areas without our written permission. We ask that you do not use our logo or name unless you have our direct permission. The TALK Centre name and logo are copyrighted and belong to the Mancroft Advice Project (MAP). TALK Centre is a project run by MAP.
  • You are responsible for the security and details linked to your account. Please keep your details up to date and do not share your password with anyone. Accounts are free to create and use, so you can recommend us to your colleagues to create their own account and keep your password safe.

TALK Centre Website Content

  • While we do regular reviews of our site, we cannot manage the content of others. We do not directly or indirectly approve of content accessed through links or text on the TALK Centre website. Other websites will have their own terms, conditions, privacy rules and content. Please do check them when accessing other sites. You access other sites through TALK at your own risk. TALK is not responsible for maintaining any links to other sites or organisational resources. If you do see a broken or unsuitable link, please contact us, and we will work as quickly as possible to update and/or remove it.
  • TALK strives to deliver the best content possible for the sector in Norfolk and Waveney. We are always open to feedback about our work. Please do let us know any thoughts you have for additional material, improvements, or ideas. You can contact us through the site contact links or at info@talkcentre.org

For more information

If you have any questions or require more information about our terms and conditions, please contact info@talkcentre.org

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